Jump to content


Problem With Nw Extra


  • Please log in to reply
2 replies to this topic

#1 Backtrack

Backtrack

    Kamehameha!

  • Members
  • 7,619 posts
  • Gender:Male
  • Location:Runcorn, Cheshire
  • Weather Preferences:Snow, cold, ice, frost, hail, grauple.

Posted 27 January 2012 - 18:14

Hi team,

I've just purchased the full NW Extra subscription which is great. Only problem is, when I click on some of the options under the 'full subscription' menu, I get automatically signed out, saying my session has expired?

Any help will be greatly appreciated.

Cheers.
Winter 2011/2012.

Snow falling: 5
Snow Lying: 2 - 16/12/11. Heavy snow most of the morning into afternoon. Stopped 2pm. 2 inches. (20/02/12 - dusting)
Lowest temperature: -5.5C (10/02/12 @ 4:47am)
Ice days: 0
Frosts: 21
Air frosts: 15
Days with hail falling: 8

http://convergence-zone.blogspot.com/

#2 IanM

IanM

    Unsettled

  • Forum team leader
  • 466 posts
  • Gender:Male
  • Location:West Sussex

Posted 27 January 2012 - 18:19

I'll check the sub is fully live for you, in the meantime make sure you don't double click links, or click something while a page is still loading. It can make the system think there are two sessions open under one login, so it logs you out.

I see you had a radar sub recently too, you may need to clear cache and cookies if you haven't already.

Edited by IanM, 27 January 2012 - 18:21 .
new info

The man who makes no mistakes does not usually make anything

Join us in the USA for the Storm Chase Tours 2012

Any views expressed aren't mine, I'm married....

#3 Backtrack

Backtrack

    Kamehameha!

  • Members
  • 7,619 posts
  • Gender:Male
  • Location:Runcorn, Cheshire
  • Weather Preferences:Snow, cold, ice, frost, hail, grauple.

Posted 27 January 2012 - 18:23

View PostIanM, on 27 January 2012 - 18:19 , said:

I'll check the sub is fully live for you, in the meantime make sure you don't double click links, or click something while a page is still loading. It can make the system think there are two sessions open under one login, so it logs you out.

I see you had a radar sub recently too, you may need to clear cache and cookies if you haven't already.

Thanks very much, Ian. Seems to of sorted it. :)
Winter 2011/2012.

Snow falling: 5
Snow Lying: 2 - 16/12/11. Heavy snow most of the morning into afternoon. Stopped 2pm. 2 inches. (20/02/12 - dusting)
Lowest temperature: -5.5C (10/02/12 @ 4:47am)
Ice days: 0
Frosts: 21
Air frosts: 15
Days with hail falling: 8

http://convergence-zone.blogspot.com/




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users