2585 replies to this topic

[Paul]

Thanks KTtom, the techies at invision are looking into all this, so fingers crossed it'll be sorted soon

[Paul]

Just as an update, I've spoken to the people at Invision, they've looked into the normal things that may cause this, but haven't found any problems so they're going to look into it further for us.

In the meantime, if anyone else is having this problem please let me know

[Nabraxas]

Paul; did you ever set up the Cookie settings in the ACP, I know they're not compulsary, but it's just an idea as I know of a couple of people who have set this information up, it working for a couple of months and then suddenly stopping, this was resolved by removing all the information from the cookie settings.
I didn't bother putting any information in the cookie setting on my board and people still stay logged in, so I'm not 100% sure what the idea of the cookie settings are.

[Tim B]

Do you have an alternate browser installed?

As you could try logging in with that and seeing what happens.

jonathan will be the computer account name.

[Paul]

Nabraxas, on 4 May 2005, 08:17 PM, said:

Paul; did you ever set up the Cookie settings in the ACP, I know they're not compulsary, but it's just an idea as I know of a couple of people who have set this information up, it working for a couple of months and then suddenly stopping, this was resolved by removing all the information from the cookie settings.
I didn't bother putting any information in the cookie setting on my board and people still stay logged in, so I'm not 100% sure what the idea of the cookie settings are.

<{POST_SNAPBACK}>

I haven't touched the cookie settings to be honest and i suspect that would have been the first thing that Invision checked just now so i'm guessing they're ok

I think it must be a localised problem that only effects people with certain setups..

[Paul]

Hopefully this issue has now been sorted - Invision have made a few changes to the cookie settings on the board. Please let me know how it is

[Thundery]

Unfortunatly its still logging me out Paul. I think we can rule out a problem with the forum. Its more likely to be the computer as Spy Sweeper is still removing the tracking cookie. I've looked around for an option to allow the net-weather cookie but I can't find one. Perhaps I should just uninstall Spy Sweeper and then reinstall it again?

[Paul]

That may be worth a go

[Thundery]

I've uninstalled and reinstalled Spy Sweeper but its made no difference. What I can't understand is why its recently decided it will remove the net-weather cookie. Its not even malicious. The only way that I can see of getting around the problem is switching the IE Tracking Cookie Shield off but I'd rather not do that.

[KTtom]

Paul, on 5 May 2005, 07:19 PM, said:

That may be worth a go

<{POST_SNAPBACK}>

Sorry Paul..I know you are are probably banging your head against a brick wall by now...But could you try one last time to let me know how to sort this problem out in leymans terms..and I mean leymans I even tried going back to the other side tonight, what a mess :
KT

[Paul]

If I'm honest I'm not sure what the problem is so can't actually tell you how to solve it at the moment. As Thundery says, the chances of it being anything on the forum is very low - with only 2 of you having the issue and the fact that the forum creators have given us a clean bill of health..

If you click the link at the bottom of the forum which says 'delete all cookies set by this board' it may help (you will get logged out when you do that).

Another thing to try is to clear all the cookies from your browser - you do this (assuming you have internet explorer) by going to the tools menu, then selecting internet options and then clicking the delete cookies button

[Nabraxas]

It's definately Spy Sweeper causing it. I've just installed Spy Sweeper and it's deleting the net-weather.co.uk cookie, I'll let you know if I find a way around it.

[Thundery]

Well at least we know whats causing it then. KT do you have Spy Sweeper installed?

[Tim B]

Disable the IE shield, that will fix it.

But it will leave IE vulnerable to..

Well, you know.

[Nabraxas]

Try this for me please:

Open Spy Sweeper
Click on "Options" on the left
Click on "Sweep Options" at the top
Now Untick "Sweep Cookies"

Now go into Internet Explorer
Tools >> Internet Options
Delete Cookies
Delete Files
Clear History

Now log-in again, close Internet Explorer, re-open Internet Explorer and go to net-weather again. Does it stay logged in?

[Thundery]

Yep its staying logged in now.

[Tim B]

*Applause*

[Paul]

Lol well done Nab, cheers for that

Just need to help KTtom on this now!!

[Thundery]

Hold the applause Tim. Went off for more than a minute and it logged me off. I give up.

Edited by Thundery, 05 May 2005 - 20:17 .